Your agency is missing 30% of calls. AI fixes that in weeks.

Problem

Missing over 30% of inbound calls. Every missed call is a missed policy. No scalable way to handle volume without adding headcount.

Solution

AI voice receptionist (Sonant AI) handling inbound calls with real-time AMS data sync. Understands P&C terminology out of the box.

Problem

Catastrophic 12% inbound call answer rate. Nearly 9 out of 10 potential clients hitting voicemail and never calling back.

Solution

AI voice agent deployed to handle all inbound calls, qualify leads, and route to the right agent with context.

Problem

Producers and account teams spending hours on loss run analysis, coverage comparisons, and Statement of Value reviews - all manual, all slow.

Solution

AI platform deployed across 4 functions: loss run analysis, coverage analysis, SOV comparison, and an "Ask Anything" agent for instant answers.

Problem

Complex motor claims taking weeks. High error rates in routing claims to the right teams. Customer complaints piling up.

Solution

Rolled out 80+ AI models across the entire claims domain - liability assessment, routing, and complaint reduction.

Problem

High volume of routine customer inquiries consuming agent time. Licensed staff tied up answering repetitive questions instead of advising.

Solution

AI digital assistant "Nibby" deployed to handle routine inquiries autonomously, with handoff to humans for complex cases.