01
Lead response concierge
Inbound enquiries are captured, qualified automatically and booked into viewings, with the agent notified about hot leads.
Expected impact
Every enquiry gets a reply in seconds, 24/7; hot buyers are booked or handed to you with their answers attached.
Without: the reply waits for the viewing to end
14:02: Enquiry lands
14:05: Agent in a viewing
16:40: Agent replies
✕: Buyer already booked elsewhere
Lead lost
With: the assistant replies while you’re out
14:02: Enquiry lands
14:02: Assistant replies
14:03: Three qualifying questions
14:06: Viewing booked
Agent notified
Example conversation
- 14:02Is the 3-bed on Elm Road still available?Buyer
- 14:02Yes, it is. Are you buying with a mortgage, and do you have an agreement in principle?Assistant
- 14:03Yes, agreed last week. We’d like to move within three months.Buyer
- 14:04Great. I can book a viewing Thursday at 17:30 or Saturday at 10:00.Assistant
- 14:06Hot lead → viewing booked, agent notifiedSystem